All items of Solid Gold Diamonds jewellery are unconditionally guaranteed against defective workmanship and materials for life and will be replaced or repaired upon assessment. Cover does not extend to loss, theft or damage by "accident", "negligence", "fair wear and tear" or "Act of God". If a ring is not brought in for review, five years or more then the warranty is void.
We invite you to take advantage of our annual, complimentary clean and polish service. Each year, on the anniversary of your purchase, you're welcome to bring your diamond ring back to be assessed and cleaned free of charge. This includes restoring the rhodium plating on white gold rings.
Our five highly skilled, award winning jewellery designer's will work with you and our master craftsmen to help create your very own bespoke piece of jewellery. If you can't find your dream ring in our collection, our team are able to turn your dream concepts into the perfect piece of jewellery.
A surprise proposal is one of the most exciting times in any couple's lives. To keep your proposal a surprise, we offer a complimentary resize of your ring within three months of purchase. Simply bring your ring into our showroom after your proposal and we will ensure that it is adjusted to fit perfectly. A surprise ring needs to be noted on the sales invoice at the time of purchase. Rings over a $1000 can be resized once at no charge at the time of purchase or within 30 days from the date of sale. Rings sized by sale staff at the time of purchase will not qualify for free resizing.
With all purchases of jewellery over $1000 you will be provided with a detailed retail replacement valuation for insurance purposes, so it may be easily added to your policy.
If you don't have an existing policy, or are looking for another quote, we can assist you in setting up insurance for your new purchase with Q Report, backed by Chubb Insurance. They offer 12 months worldwide cover, with cover immediate so you are covered before you even leave the showroom.